AI Platform Engineering: what changes when agents become your platform's users

AI platform engineering is showing up in job titles, conference tracks and vendor decks, and it means something different in each one. For us it turned out to be two jobs behind one name: running LLM agents as production workloads, and letting agents operate the platform we already run. We have been doing both for a while now, with an internal knowledge bot that lives in Slack and coding agents that debug CI, review pull requests and bump vulnerable images. Here is what changed, what didn’t, and the lessons we learned along the way. ...

7 September, 2026 · 7 min · 1393 words · Matt Popa